Eriq Wade demonstrated great customer service! He took the time to explain information and guided me in the the right direction to resolve my issue. Eriq gets an A+ from me on how customer service should be done. Thanks Eriq for going the extra mile to assist me!

Bailey was very helpful and was able to answer all my questions. Thank you!

Bailey was a PLEASURE dealing with. She helped me in so many ways and had the exact answer to take care of our needs.

When I moved here Wil was recommended to me and I’m very glad I went with them for my car and renters insurance. They walked me through what I needed, the staff were all very patient and knowledgeable. Everyone was also very kind and got back to me very quickly when I needed answers regarding my insurance needs. Highly recommend them to all new to Charlotte and those that are already established!

I called State Farm because my policy for homeowners insurance was renewed, however, my home loan was sold to a new company, and so the former mortgage company was listed as the mortgagee on my insurance policy. Hillary updated the motgagee information on my policy and forwarded the information to my new mortgage company. Hillary also followed up with me afterwards to make sure all information had been received. Thank you so much, Hillary.