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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Julio Rijo Ducos

November 26, 2025

5  out of  5
rating by Juan Julio Rijo Ducos
"Great customer service of Ilya Sabater, she was great, I recommend 100% this office"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miche Cromartie

November 26, 2025

5  out of  5
rating by Miche Cromartie
"Mabel is very excellent and made me getting insurance very easy very recommendable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mahogany Welch

November 26, 2025

5  out of  5
rating by Mahogany Welch
"Brynna was amazing she treated me like a real person she explained everything to me perfectly she’s funny and we laugh the whole time"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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honey dandwani

November 26, 2025

5  out of  5
rating by honey dandwani
"⭐️⭐️⭐️⭐️⭐️ 5/5 — Truly the best agent I’ve ever worked with Brynna C Ferry I don’t usually write reviews, but Brynna C. Ferry absolutely deserves one. When I switched over to State Farm from National General, I had a one-week lapse in coverage. Because of that, the DMV sent me two letters claiming I owed penalties—one of which I already paid, and another that was completely wrong. It was stressful, confusing, and honestly felt never-ending. Brynna didn’t just brush me off or tell me to “call the DMV myself.” She jumped right in, talked directly with the DMV office, sent them the FS-1 showing there was no lapse, and helped clear up the entire mess. When things still looked off, she and I got on the phone with the main DMV head office, and she calmly explained everything. Because of her persistence and knowledge, the incorrect penalty was removed and I didn’t have to pay a dime more. It was an error on the DMV’s side, and she made sure it was fixed. What I appreciate most? She always answers my calls, never rushes me, gives clear guidance, and genuinely cares. Even after resolving everything, she still reminded me to follow up after the holidays just to be safe. That’s someone who actually takes pride in their work and in their customers. In a world where customer service keeps getting worse, Brynna is a rare exception—supportive, professional, honest, and relentless when it comes to helping her clients. Hands down the best insurance agent I’ve ever worked with. If you’re looking for someone who won’t leave you hanging when things get complicated, go to Brynna. You’ll be in good hands."
We responded:
"Thank you for reviewing our State Farm office and for saying such wonderful things about Brynna! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aridius Pough

November 25, 2025

5  out of  5
rating by Aridius Pough
"Loved her she was very nice and helped me out a lot due to this being my first timwle"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robyn Lowery

November 25, 2025

5  out of  5
rating by Robyn Lowery
"I had an outstanding experience working with Eric Wade. He listened intently as I explained the disrespectful treatment I’d received from a claim specialist, and he validated every concern I shared. He walked me through my options for escalating the issue and offered genuine support no matter which direction I chose to take. What really set him apart was how intentional he was about circling back to provide clarification and make sure I had the information I originally needed. His knowledge, professionalism, and empathy are truly impeccable. State Farm would do well to have every team member model the level of excellence he demonstrated. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Briana Hubbard

November 24, 2025

5  out of  5
rating by Briana Hubbard
"I spoke with an amazing agent Ms. Mable! She was so sweet and so helpful! I had State Farm before and decided to return she has made me glad in my choice. I feel seen, heard, and cared for. She also helped get me coverage with life insurance all things I need but didn’t want to go through the hassle of doing. She was so sweet she will make any experience at State Farm worth it"
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Kenyetta Griffin

November 21, 2025

5  out of  5
rating by Kenyetta Griffin
"Eriq is always friendly and helpful when I call. He went above and beyond to assist me with a recent accident and getting my replacement car insured. All this was done over the phone with patience and professionalism. Thanks so much for all your assistance in this unfortunate situation."
We responded:
"Thanks you so much for the kind review. It means the world to us to help our customers in those most difficult times and provide excellent service. We appreciate you!"
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Kim Epperson

November 20, 2025

5  out of  5
rating by Kim Epperson
"Mable was great! Very pleasant and easy to work with. She made sure that we understood and got the coverage we needed. Kim Epperson"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samuel Bacha Heye

November 20, 2025

5  out of  5
rating by Samuel Bacha Heye
"Excellent service. Mable explained everything clearly and she helped me choose the best renters insurance bundle for my apartment."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we could help you with your renters insurance needs!"
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Nina Breed

November 19, 2025

5  out of  5
rating by Nina Breed
"Bailey was an absolute pleasure to work with. She is kind, considerate, and patient when I had a million questions. She helped explain coverage to me and even prefaced other items that she thought would be a good fit for me. She is truly someone you want in your corner! Thank you, Bailey!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Margaret Opoku

November 19, 2025

5  out of  5
rating by Margaret Opoku
"Mable went above and beyond to help me get a reasonable price for my auto insurance. She is very patient and respectful. Thank you Mable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chelsea Sanders

November 17, 2025

5  out of  5
rating by Chelsea Sanders
"I had a wonderful experience working with Ilya today. She was super helpful, patient, and made the whole renters insurance process really easy for me. She explained everything clearly and made sure I felt confident about my policy. I really appreciate her great customer service and highly recommend her!"
We responded:
"Thank you! It's always wonderful to hear how well our team is helping our customers. We're so glad to have you as a customer!"
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Jake

November 16, 2025

5  out of  5
rating by Jake
"(MABLE) Listen, I'm not even going to lie. I was nervous at first cause insurance rates are increasingly high these days, but from the moment Mable called my phone she gave me not only the confidence. But the reassurance that there's no hidden fees, no surprise increases, no feeling that in the event of something happening, I'd have to go through the process alone. Mable has been more than informative, she's been transparent, open, and honest about what it'd mean to join their team. She's so good, friendly, warm, and welcoming that I thought it would end up being a scam. This agency is legit and they handle their business, no stone was left unturned during the quote process whatsoever. Thanks Mable for not only your hard work, but the time you took to make sure I was taken care. Thank you all! 💙"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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cee tee

November 13, 2025

5  out of  5
rating by cee tee
"Excellent, friendly and look for the best quote to fit my needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Trinity Griffin

November 12, 2025

5  out of  5
rating by Trinity Griffin
"My representative was Ms. Mabel and our conversation was super effective and very friendly. She made me feel extremely comfortable and she was very down to earth. I got what I needed and more definitely a 10 out of 10. She helped me get my renters insurance and life insurance policy for almost nothing compared to other companies definitely recommend giving her a call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aaron Abate

November 10, 2025

5  out of  5
rating by Aaron Abate
"Mable is wonderful! I honestly was scrambling but she has been so helpful. She is awesome."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Donna Harbin

November 7, 2025

5  out of  5
rating by Donna Harbin
"Brynna went above and beyond for me. I moved to a new town, and she made me feel like a friend. She got me set up with car and home owners insurance and even checked in on me after closing. I highly recommend Brynna and State Farm for fair cost and the excellent customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Britt Taylor

November 6, 2025

5  out of  5
rating by Britt Taylor
"Mable was Super helpful and very knowledgeable. She made the process of changing carriers very smooth. And I am glad to now be part of the State Farm family!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabriel Rogers

November 3, 2025

5  out of  5
rating by Gabriel Rogers
"Working with Mable was a joy! The process was relatively simple and quick."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Javen Jackson

October 30, 2025

5  out of  5
rating by Javen Jackson
"My experience was great from start to finish . If anyone has been wondering where they need to go , it’s here! Thank you again Ms.Mable for the kindness and patience in the whole process. Keep doing ya thang !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tonya Rogers

October 30, 2025

5  out of  5
rating by Tonya Rogers
"I want to just say I had the best experience being serviced by Mable, who went above and beyond to answer all my questions. Thank you for your top tier customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andrea Holland

October 28, 2025

5  out of  5
rating by Andrea Holland
"Frankly, I thought this conference with Wil would be a waste of time! However, I learned that you don’t know what you don’t know until you do. I learned a lot! Changed a few things that were advantages for my protection. Wil is very knowledgeable personable!"
We responded:
"Thank you Andrea! I'm glad we were able to review everything and make sure your coverage is top notch! We appreciate your business!"
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Jeffrey Korth

October 27, 2025

5  out of  5
rating by Jeffrey Korth
"It went very well and Mable provided excellent information and was helpful in going through the process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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JK Harlan

October 23, 2025

5  out of  5
rating by JK Harlan
"Will did a very good job of reviewing our policies with us to check to see if we had the appropriate coverages. He took time to review each area in detail and made us aware of some potential savings we could get. Very knowledgeable and answered all of our questions. 5 stars!"
We responded:
"I can't thank you enough for taking the time to share your gift of feedback of course! It is an honor to serve you and I'm really thankful you valued the time we spent reviewing policies confirming it's not just me who believes that's important. Be well and thanks for being the best part of State Farm! "