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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassandra Abraham

May 31, 2026

5  out of  5
rating by Cassandra Abraham
"Shout out to Bailey Henderson!! Did a fantastic, last minute job to insure my new vehicle. Can't thank her enough for her expertise and professionalism."
We responded:
"We appreciate your review, Cassandra. We are so happy that you had such a wonderful experience with State Farm Agent Wil Lawson’s Team here in Mint Hill ! "
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JC Mateo

May 30, 2026

5  out of  5
rating by JC Mateo
"Thumbs up.!! 👍"
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Francis Mckenzie

May 29, 2026

5  out of  5
rating by Francis Mckenzie
"I just needed clarification about the bill I received for my new car. Mr. Lawson returned my call and explained in detail, my bill. He was very helpful and I felt well taken care of. Thank you."
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Kandie Lew

May 29, 2026

5  out of  5
rating by Kandie Lew
"Fast, affordable renter’s insurance with great customer service. Mable gave me multiple options to choose from, and the whole process took less than 10 minutes!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Wil Lawson’s Team. "
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Jose Santoyo

May 29, 2026

5  out of  5
rating by Jose Santoyo
"Mable is truly the best agent! She consistently goes above and beyond, always checking in on my family to ensure we have everything we need. Her dedication and care make us feel supported and valued, and we can always count on her to be there whenever we need assistance. We’re so grateful for her exceptional service and thoughtful attention!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Wil Lawson’s Team here in Mint Hill . "
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Kristey Beacham

May 29, 2026

5  out of  5
rating by Kristey Beacham
"Mrs. Mable was awesome, help me out tremendously, and had all the answers to all my questions. Made me feel like I was making the right decision with State Farm."
We responded:
"We appreciate your review, Kristey. We are so happy that you had such a wonderful experience with State Farm Agent Wil Lawson’s Team here in Mint Hill ! "
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Ellen McLemore

May 28, 2026

5  out of  5
rating by Ellen McLemore
"Mable did a great job. By the time she finished giving myself and my husband the information we needed to complete the policy, we didn't have any questions. She was really thorough with all the information we needed. I appreciate working with her on this policy. Thank you Mr and Mrs McLemore"
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Chelsea Germany

May 27, 2026

5  out of  5
rating by Chelsea Germany
"It was a pleasure talking to Mable. She gave me some great advise in which steps to take next without making me feel stressed out. Mable is the agent I would live talking with for hours about any policy or colleagues she may know to help people get the assistance they need. Mable is the only agent I have ever enjoyed talking to."
We responded:
"Chelsea, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Wil Lawson’s Team—we are always here to help!"
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Nichole Lee

May 27, 2026

5  out of  5
rating by Nichole Lee
"I had such a great experience with my insurance company and especially with Henry, who helped me yesterday with an urgent updated COI request. He was incredibly responsive, professional, and kind throughout the entire process. Time was very important in this situation, and he made sure I received everything I needed quickly and efficiently. I truly appreciate the excellent customer service, communication, and support. It’s rare these days to find people who genuinely care and move with such urgency and professionalism. Thank you again, Henry, and thank you to the whole team for making a stressful situation so much easier!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Wil Lawson’s Team here in Mint Hill . "
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Gavora Yvonne Jones Ross

May 26, 2026

5  out of  5
rating by Gavora Yvonne Jones Ross
"Bryanna is truly an amazing young woman. I'm really grateful that she answered my call to State Farm, and look forward to working with her in the future. She totally delivered the best service in helping me get my renters insurance situation taken care of with my new place of resident. And even made sure that the complex receive the information stating I had applied and was now covered."
We responded:
"Thank you for your kind review of State Farm Agent Wil Lawson’s Team. We appreciate it!"
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Lilly Powers

May 26, 2026

5  out of  5
rating by Lilly Powers
"Very nice and pleasant to chat with"
We responded:
"Lilly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jeannette

May 26, 2026

5  out of  5
rating by Jeannette
"My experience with State Farm was great. I spoke with Mable, who informed me that my car insurance premiums will be decreasing “great news”. She complimented me on safe driving. Mable was very informative when I asked about another service I am interested in. She told me she will look into it and get back with me."
We responded:
"Thank you for taking the time to leave such a great review, Jeannette. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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K

May 22, 2026

5  out of  5
rating by K
"Brynna made the entire process super easy from start to finish. She guided me through everything step by step, answered all my questions quickly, and helped save me a lot of money by switching over. She was professional, knowledgeable, and genuinely cared about helping me get the best setup possible. Highly recommend working with her!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Wil Lawson’s Team. "
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Christina Hussey

May 22, 2026

5  out of  5
rating by Christina Hussey
"5/21/2026 - UPDATE: Today I got to work with Brynna. She was super nice, quick and polite. She got a late afternoon same day turn around of a new car insurance policy and a home owners quote. It was quick, painless and just what we needed! Wil was amazing to work with, he was personal, really wanted to understand my situation and was clearly trying to figure out what was best for me in my current situation. He advocated for me to get a rebate on my life insurance premiums when gestational diabetes affected my rates and did all the follow up and paperwork to make it easy for me to get my check. I could tell he really cared about making sure he provided great service and was an honor to the State Farm brand. Plus he was fun to talk to."
We responded:
"Well hot dog Ms. Hussey, that is so kind of you to tell that story on Google. It truly was my pleasure to serve you and your family and yes, I was pretty proud of getting that life rebate check back for that temporary condition before you had that beautiful baby girl of yours :)"
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Meron Beyene

May 22, 2026

5  out of  5
rating by Meron Beyene
"I recently worked with Mabel a wonderful agent with state farm review my auto and home insurance policies, and I'm so glad I did! Not only did she explain where I was overpaying, but they also provided me with BETTER coverage and saved me over $700 annually! Highly recommended."
We responded:
"Thank you for taking the time to leave such a great review, Meron. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Erik Haviland

May 21, 2026

5  out of  5
rating by Erik Haviland
"I needed insurance paperwork fast to close on a car purchase, and I wasn't sure how quickly it could happen. Bailey at "Mint Hill Wil's" office picked up on the first ring. She listened to what I needed, explained everything clearly, and had my paperwork ready almost immediately. No transfers, no runaround. Just someone who actually wanted to help. It's surprising how rare that is in insurance. Bailey's the real deal. If you need an agent who treats you like a person instead of a policy number, reach out to Wil's team. Highly recommended!"
We responded:
"Wow, thank you for the 5-star review, Erik! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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DIONE CARTER

May 21, 2026

5  out of  5
rating by DIONE CARTER
"My experience here has been wonderful and I owe it all to Mable.She is always a pleasure to talk with,will go above and beyond to do what she can to help.She is nice,friendly and very knowledgeable about her work.Thanks Mable,more company's need individuals like her and thanks State Farm for my good,reasonable insurance!!👍🏾👍🏾"
We responded:
"DIONE, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Wil Lawson’s Team is just a call or email away!"
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Safiya Shamudeen

May 21, 2026

5  out of  5
rating by Safiya Shamudeen
"Mable is a wonderful agent and working with her is always a pleasure!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alicia Mitchell

May 21, 2026

5  out of  5
rating by Alicia Mitchell
"State Farm has help me secure the best quote for renters insurance than most other companies! Thanks to “Maple” and “Will” yall are so kind and generous thank you for all you do!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Wil Lawson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Hayfa Ayoubi

May 20, 2026

5  out of  5
rating by Hayfa Ayoubi
"Mable is amazing! She helped us secure a very competitive quote for home and auto policies!"
We responded:
"Thank you for the amazing review, Hayfa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kara Posey

May 20, 2026

5  out of  5
rating by Kara Posey
"Mable was AMAZING! She was sweet, knowledgeable, efficient, and so personable. I feel like I’m in such safe hands with her. I highly recommend connecting and working with her for all of your insurance needs. Thank you so much Mable!!"
We responded:
"Thank you for the amazing review, Kara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Karen Brown

May 20, 2026

5  out of  5
rating by Karen Brown
"Mabel Swindell was very thoughtful and thorough to the type of vehicle insurance we needed. Thank you for the wonderful experience."
We responded:
"Thanks so much for the amazing review, Karen! We really appreciate your support here in Mint Hill . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Iris Gray

May 20, 2026

5  out of  5
rating by Iris Gray
"Brynna was so helpful and catered to my needs so well!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Wil Lawson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mint Hill ."
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Josh Morgan

May 19, 2026

5  out of  5
rating by Josh Morgan
"Mabel was absolutely perfect, very helpful and very patient. She answered all my questions and made the transition very stress free."
We responded:
"Josh, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Wil Lawson’s Team!"
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Cynthia Smith

May 19, 2026

5  out of  5
rating by Cynthia Smith
"Mable was wonderful in helping me make our homeowners payment over the phone!! ♥️"
We responded:
"Cynthia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Wil Lawson’s Team here in our Mint Hill office. "