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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ailey Meyer

July 3, 2025

5  out of  5
rating by Ailey Meyer
"I just started up with renters insurance for the first time and while I was a little scared of what all entailed, State Farm made the process so comfortable and easy for me! Mable was my account rep and she did an amazing job, I cannot recommend her enough. She helped me and was courteous of my time restraints, all while being possibly the sweetest rep I’ve had the pleasure to talk to. Nothing but good words for State Farm and Mable especially :)"
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Axel Diaz

July 3, 2025

5  out of  5
rating by Axel Diaz
"This interaction with Mable was nothing but the absolute BEST, she went out her way to explain everything to me to make sure if I had any question that it would be answered and just did an amazing job going above and beyond to make sure all the needs were met."
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Gerenda Davis

July 2, 2025

5  out of  5
rating by Gerenda Davis
"The process was very easy."
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Patty

July 1, 2025

5  out of  5
rating by Patty
"She did a great job answering my questions. Customer skill was on point. Great Job!!!"
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Tracy

July 1, 2025

5  out of  5
rating by Tracy
"This amazing woman name Mable at State Farm was very informative and helpful in getting me what I needed from an insurance company. I felt so comfortable talking with her and she made this process easier than I thought. State Farm did a good job when they brought Mable on board to be part of the team."
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ryan giles

July 1, 2025

5  out of  5
rating by ryan giles
"Always very quick and easy, spoke with Hillary today 👍"
We responded:
"We love to hear it! Thanks for the review!"
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Susan Bracken

June 30, 2025

5  out of  5
rating by Susan Bracken
"Brynna was my hero today. She is a true professional and so knowledgeable - thankful for such wonderful service."
We responded:
"We love to hear it! Thank you so much for leaving such a great review!"
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Mrs. M

June 27, 2025

5  out of  5
rating by Mrs. M
"Mable provided me with a great experience, felt like I have known her for years. Thanks for all your help. I am now an insured renter and I owe it all to you, thanks for a quick and thorough process."
We responded:
"We’re excited too Mrs. M! 😀"
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Jeremy Barber

June 27, 2025

5  out of  5
rating by Jeremy Barber
"Switched from Allstate to save a few hundred a year. Mable was quick to reach out about my online query, answered my questions, and made the transition smooth."
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Hazel Monroe

June 26, 2025

5  out of  5
rating by Hazel Monroe
"I had one of the BEST account rep! Brynna was awesome. Well spoken, took her time, and friendly. She deserves a raise because that’s just how good she knows her job."
We responded:
"We love to hear it! Thanks so much for your kind words!"
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Daniel

June 25, 2025

5  out of  5
rating by Daniel
"Mabel was super helpful and easy to work with. She made insurance simple and stress-free. Highly recommend!"
We responded:
"We love to hear it! Thanks for your review!"
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Robert Beecher

June 24, 2025

5  out of  5
rating by Robert Beecher
"Ms Chavis is an awesome insurance agent! Cares about the customer and listens carefully and fulfills the exact need! I used to be an agent myself and was really impressed with !ma Chavis!"
We responded:
"Means so much, especially as a former insurance agent! Thank you for your kind words!"
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Diana Torres

June 24, 2025

5  out of  5
rating by Diana Torres
"She was very helpful and understanding.. She help me understand everything I needed to have and know about moving into my apartment. Thank u so much!"
We responded:
"You are so welcome!"
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Deb

June 24, 2025

5  out of  5
rating by Deb
"Mable was great! She helped with the entire process and made it so easy."
We responded:
"That's what we're here for! Thanks for leaving your review!"
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Aniya Leak

June 24, 2025

5  out of  5
rating by Aniya Leak
"Mable was the nicest and patient person I could have possible gotten insurance with she was such a help and made the process so easy!!"
We responded:
"Wow! That's such a nice thing to hear! Thanks for your kind words!"
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Celeste Jernigan

June 23, 2025

5  out of  5
rating by Celeste Jernigan
"Bailey in the Mint Hill office gives outstanding customer service.She is smart, kind, and professional"
We responded:
"Thanks so much for taking the time to share your great experience!"
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Sierra Vogt

June 18, 2025

5  out of  5
rating by Sierra Vogt
"I spoke with Hillary today to help transfer my renters insurance to a new address. She was amazing! She took the time to call the complex to ensure I got exactly what they require. Highly recommend!"
We responded:
"Thanks for the review!"
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Lucas

June 13, 2025

5  out of  5
rating by Lucas
"Hillary was so nice and helpful, she guided me to get what I was looking for, very kind, polite, best service ever! She made the best to make me feel comfortable, she did an astonishing work for me !"
We responded:
"Thank you for your kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!"
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Kayla Lazar

June 12, 2025

5  out of  5
rating by Kayla Lazar
"I have spoken with Ryan and Hillary both and they have both been amazing and super helpful throughout this process with me! They went over everything and helped me understand the process and they were a delight to speak with. I definitely recommend for anyone looking for renters insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Terry Waddell

June 12, 2025

5  out of  5
rating by Terry Waddell
"I love State Farm, have been a long-time customer & also love my agent in the Mint Hill office Insurance agent Hilary is a wonderful person with a great personality she's ☝️✨🏆🏆❤️"
We responded:
"Hey! Love to hear that!! Thanks again!"
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Jeffrey

June 11, 2025

5  out of  5
rating by Jeffrey
"Very satisfied with my overall experience with State Farm. I am a long time customer, and I am very happy with the service I receive."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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monica lindsey

June 10, 2025

5  out of  5
rating by monica lindsey
"Eriq Wade demonstrated great customer service! He took the time to explain information and guided me in the the right direction to resolve my issue. Eriq gets an A+ from me on how customer service should be done. Thanks Eriq for going the extra mile to assist me!"
We responded:
"Thank you so much for your kind words! "
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Tammy Kaye

June 9, 2025

5  out of  5
rating by Tammy Kaye
"Bailey was very helpful and was able to answer all my questions. Thank you!"
We responded:
"That's great to hear! So happy we could help!"
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Stephanie Williams

June 6, 2025

5  out of  5
rating by Stephanie Williams
"Bailey was a PLEASURE dealing with. She helped me in so many ways and had the exact answer to take care of our needs."
We responded:
"We love to hear it! Thanks for your review!"
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Nicole Dziedzic

June 5, 2025

5  out of  5
rating by Nicole Dziedzic
"When I moved here Wil was recommended to me and I’m very glad I went with them for my car and renters insurance. They walked me through what I needed, the staff were all very patient and knowledgeable. Everyone was also very kind and got back to me very quickly when I needed answers regarding my insurance needs. Highly recommend them to all new to Charlotte and those that are already established!"
We responded:
"WOW! Thank you so much for your kind words! We're here for all of your insurance needs and always happy to help!"