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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Bennett

December 23, 2025

5  out of  5
rating by Kelly Bennett
"Was the easiest switch I’ve ever done. Great communication and great prices. You won’t regret switching and working with them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyra Bratcher

December 23, 2025

5  out of  5
rating by Kyra Bratcher
"Mable was so amazing! She took the time to explain everything to ensure I had an understanding. 10/10 customer service. Thanks again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Glorianys Sonora-Lopez

December 22, 2025

5  out of  5
rating by Glorianys Sonora-Lopez
"I had a great experience! I was able to get everything done smoothly by Ms. Mable. She is very helpful and a pleasure to communicate with."
We responded:
"Thank you so much for your kind words! We're so honored you had a great experience! "
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John Bones

December 19, 2025

5  out of  5
rating by John Bones
"Let me start by saying that State Farm offers excellent rates when you bundle Homeowners insurance & your vehicles. The adjusters offer quality assurance and seek to get you the best rates possible. I want to give a special thanks to Mable who took the time to work with me and ensure that I got everything I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wesley Schwab

December 18, 2025

5  out of  5
rating by Wesley Schwab
"Mable has to be one of the nicest person I have ever worked with in the insurance industry. So personable and caring. Highly recommend her for anything insurance related."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rebekah Dunnahoe

December 14, 2025

5  out of  5
rating by Rebekah Dunnahoe
"Mable was an absolute pleasure to work with. She worked hard to get us the best bundle and I am more than pleased. 5 stars!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mint Hill Express

December 12, 2025

5  out of  5
rating by Mint Hill Express
"Thanks to you I was able to get my Business Insurance back on track.. Best in town..."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ernesto Arias jr

December 10, 2025

5  out of  5
rating by Ernesto Arias jr
"Shout out to Hillary on helping me get my renters insurance up-to-date. Help me every process smoothly and efficiently"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your renters insurance. If there is anything else we can do to help, please let us know!"
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Courtney Miller

December 9, 2025

5  out of  5
rating by Courtney Miller
"Hillary was so helpful today and so polite… I’ll forever stick with State Farm they are the best!!"
We responded:
"Thank you for your 5-star review and kind words! We appreciate you!"
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Cap Nunn

December 5, 2025

5  out of  5
rating by Cap Nunn
"It was great getting to know Will! Very nice and very informative in ways for the layman!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Veon N

December 4, 2025

5  out of  5
rating by Veon N
"The entire office staff is phenomenal. I'd give 10 stars if I could for their service and support. If you needed a sign to work directly with Wil Lawson's State Farm office THIS IS ONE! They won't disappoint."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Keli Avila

December 2, 2025

5  out of  5
rating by Keli Avila
"Ilya was wonderful!! Thank you for getting me up to speed on my info."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Juan Toc

December 2, 2025

5  out of  5
rating by Juan Toc
"Great service from Brynna. Helped me understand my benefits and provided transparent solutions to my needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashley High

December 1, 2025

5  out of  5
rating by Ashley High
"Mable from State Farm was incredibly helpful. She took the time to clearly explain my coverage options in a way that was easy to understand. She was sweet, respectful, and never made me feel pressured at any point. Her kindness and professionalism truly stood out, and I really appreciate the excellent service she provided."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Juan Julio Rijo Ducos

November 26, 2025

5  out of  5
rating by Juan Julio Rijo Ducos
"Great customer service of Ilya Sabater, she was great, I recommend 100% this office"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miche Cromartie

November 26, 2025

5  out of  5
rating by Miche Cromartie
"Mabel is very excellent and made me getting insurance very easy very recommendable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mahogany Welch

November 26, 2025

5  out of  5
rating by Mahogany Welch
"Brynna was amazing she treated me like a real person she explained everything to me perfectly she’s funny and we laugh the whole time"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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honey dandwani

November 26, 2025

5  out of  5
rating by honey dandwani
"⭐️⭐️⭐️⭐️⭐️ 5/5 — Truly the best agent I’ve ever worked with Brynna C Ferry I don’t usually write reviews, but Brynna C. Ferry absolutely deserves one. When I switched over to State Farm from National General, I had a one-week lapse in coverage. Because of that, the DMV sent me two letters claiming I owed penalties—one of which I already paid, and another that was completely wrong. It was stressful, confusing, and honestly felt never-ending. Brynna didn’t just brush me off or tell me to “call the DMV myself.” She jumped right in, talked directly with the DMV office, sent them the FS-1 showing there was no lapse, and helped clear up the entire mess. When things still looked off, she and I got on the phone with the main DMV head office, and she calmly explained everything. Because of her persistence and knowledge, the incorrect penalty was removed and I didn’t have to pay a dime more. It was an error on the DMV’s side, and she made sure it was fixed. What I appreciate most? She always answers my calls, never rushes me, gives clear guidance, and genuinely cares. Even after resolving everything, she still reminded me to follow up after the holidays just to be safe. That’s someone who actually takes pride in their work and in their customers. In a world where customer service keeps getting worse, Brynna is a rare exception—supportive, professional, honest, and relentless when it comes to helping her clients. Hands down the best insurance agent I’ve ever worked with. If you’re looking for someone who won’t leave you hanging when things get complicated, go to Brynna. You’ll be in good hands."
We responded:
"Thank you for reviewing our State Farm office and for saying such wonderful things about Brynna! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aridius Pough

November 25, 2025

5  out of  5
rating by Aridius Pough
"Loved her she was very nice and helped me out a lot due to this being my first timwle"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robyn Lowery

November 25, 2025

5  out of  5
rating by Robyn Lowery
"I had an outstanding experience working with Eric Wade. He listened intently as I explained the disrespectful treatment I’d received from a claim specialist, and he validated every concern I shared. He walked me through my options for escalating the issue and offered genuine support no matter which direction I chose to take. What really set him apart was how intentional he was about circling back to provide clarification and make sure I had the information I originally needed. His knowledge, professionalism, and empathy are truly impeccable. State Farm would do well to have every team member model the level of excellence he demonstrated. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Briana Hubbard

November 24, 2025

5  out of  5
rating by Briana Hubbard
"I spoke with an amazing agent Ms. Mable! She was so sweet and so helpful! I had State Farm before and decided to return she has made me glad in my choice. I feel seen, heard, and cared for. She also helped get me coverage with life insurance all things I need but didn’t want to go through the hassle of doing. She was so sweet she will make any experience at State Farm worth it"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kenyetta Griffin

November 21, 2025

5  out of  5
rating by Kenyetta Griffin
"Eriq is always friendly and helpful when I call. He went above and beyond to assist me with a recent accident and getting my replacement car insured. All this was done over the phone with patience and professionalism. Thanks so much for all your assistance in this unfortunate situation."
We responded:
"Thanks you so much for the kind review. It means the world to us to help our customers in those most difficult times and provide excellent service. We appreciate you!"
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Kim Epperson

November 20, 2025

5  out of  5
rating by Kim Epperson
"Mable was great! Very pleasant and easy to work with. She made sure that we understood and got the coverage we needed. Kim Epperson"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samuel Bacha Heye

November 20, 2025

5  out of  5
rating by Samuel Bacha Heye
"Excellent service. Mable explained everything clearly and she helped me choose the best renters insurance bundle for my apartment."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we could help you with your renters insurance needs!"
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Nina Breed

November 19, 2025

5  out of  5
rating by Nina Breed
"Bailey was an absolute pleasure to work with. She is kind, considerate, and patient when I had a million questions. She helped explain coverage to me and even prefaced other items that she thought would be a good fit for me. She is truly someone you want in your corner! Thank you, Bailey!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"